Delivery Policy

1. Delivery Timeline:

Videos will be delivered within 7-10 days after we have received all the necessary prerequisites from the client. This includes any required footage, scripts, guidelines, or other relevant materials.

2. Prerequisites:

It is the client's responsibility to ensure that all prerequisites are provided to us in a timely manner. Delays in receiving these materials may result in a delay in the delivery of the final product.

3. Completion Guarantee:

If, for any reason, we are unable to complete the work within 30 days from the receipt of all prerequisites, we will offer a full refund to the client. This guarantee ensures that our clients can have confidence in our commitment to timely delivery and customer satisfaction.

4. Communication:

Clients will be kept informed of the progress of their project. Any potential delays will be communicated promptly, along with revised delivery estimates.

5. Refund Process:

In the event that a refund is necessary, the client will be contacted to initiate the refund process. Refunds will be processed promptly and efficiently.

6. Contact Us

If you have any questions or concerns about our shipping policy for digital goods, please contact us at support@getuniclips.com

Call us on 07948516999